In this complete guide, we break down everything you need to know about the JNTUGV Online Certificate Services portal — from registration to postal delivery.
📌 What is the JNTUGV Online Certificate Services Portal?
The JNTUGV Online Certificate Services portal is a digital platform that allows:
- Students to apply for certificates online
- Colleges to verify and forward applications
- University to process and dispatch certificates via post
The portal is designed, developed, and maintained by the Software Development Cell, University Examination Section, JNTU-GV, Vizianagaram.
🎓 Certificate Services Available
Core Services
| Service | Fee |
|---|---|
| PC & CMM Application | ₹500 |
| Original Degree (Pre-Convocation) | ₹3,500 |
| Original Degree (Post-Convocation) | ₹1,500 + ₹500/delayed year + ₹150 postal |
| Migration Certificate | ₹500 |
| Medium of Instruction Certificate | ₹500 |
| Transcripts | ₹75 per transcript |
| WES/CES/ICES/IQAS/NCEES/SPANTRAN Verification | ₹3,000 (+ ₹2,500 postal for WES) |
| Percentage of CGPA Certificate | ₹500 |
| Certificate Verification | ₹500 |
Correction & Duplicate Services
| Service | Fee |
|---|---|
| Provisional Certificate Correction | ₹500 |
| CMM Correction | ₹500 |
| Migration Certificate Name Correction | ₹500 |
| Original Degree Correction | ₹1,000 |
| Marks Memo Corrections | ₹500 each |
| Duplicate Marks Memo | ₹500 each |
| Duplicate Provisional Certificate | ₹500 (2nd onwards: ₹750) |
| Duplicate CMM | ₹500 (2nd onwards: ₹750) |
| Duplicate Original Degree | ₹5,500 |
| Duplicate Migration Certificate | ₹500 |
Examination Services
| Service | Fee |
|---|---|
| Revaluation | ₹1,500 per paper |
| Recounting | ₹500 per paper |
| Challenging Valuation | ₹10,000 per paper |
| 0.15% Adjustment of Marks (Special Grace) | ₹500 per request |
| Bulk PC & CMM for Colleges | ₹500 per student |
🖥️ How to Register on the Portal
Go to the JNTUGV portal and open the Student Login page.
Create your account using hall ticket number, valid email address, mobile number, and correct identity details.
Sign in with your credentials and open Student Services.
🔐 Password Reset Process
If you forget your password:
- Open Student Login page
- Click Reset Password below the Sign In button
- Enter your registered email or user ID
- Check your email for the reset link
- Set a new password and sign in
If you don't receive the reset email, contact the help desk with your hall ticket number.
📝 How Students Apply for Certificates (5-Step Workflow)
Use hall ticket number, email, mobile number, and identity details.
Open Student Services and confirm your profile details — hall ticket, college, branch, and contact information.
Choose from the available services (PC & CMM, OD, Migration, Transcripts, etc.).
Review academic or PC & CMM data, upload required PDFs/photos, and provide postal address and phone number.
Submit the request and track application status through the Requests page until university processing and postal dispatch.
🎓 PC & CMM Application – Complete Guide
What is PC & CMM?
- PC = Provisional Certificate
- CMM = Consolidated Marks Memo
This is a combined service for eligible affiliated students.
Eligibility
- ✅ Affiliated college students (after academic preview verification)
- ❌ Autonomous college students cannot use this workflow
Fee & Delivery
- Base fee: ₹500
- Postal delivery only — ₹150 postal charge added where applicable
- Final amount shown before submission
How to Apply
- Sign in and open Student Services
- Select PC & CMM Application and verify personal details
- Complete service fields, upload documents, verify postal address & phone
- Pay exact amount via SBI Collect, upload receipt/challan PDF, submit once
- Track from Requests page until university processing and postal dispatch
Documents Required
- All semester marks memos
- SSC certificate
- Aadhaar proof
- Passport-size photograph with hall ticket number
- Fee receipt/challan PDF
💳 How to Pay Certificate Fee via SBI Collect
Open Google Chrome and go to SBI Collect / State Bank Collect.
Search for "JNTU G" and select "JNTU G VIZIANAGARAM" from the search results.
Roll number, student name, gender, certificate type, fee amount, candidate/remitter name, and mobile number.
Select the relevant certificate purpose shown in SBI Collect (OD / PC / any certificate).
Enter captcha → Next → verify all details → proceed to payment → choose bank/payment mode → complete payment.
Download/print the SBI Collect receipt/challan and upload the PDF in the portal while submitting.
- Fee must match portal service fee (including postal charge)
- Use correct hall ticket number and candidate name
- Save payment reference number and receipt PDF
- Do not pay multiple times unless instructed
- If payment succeeds but receipt not generated, contact help desk with transaction details
🔄 Certificate Issue Workflow (5 Stages)
| Stage | Responsibility |
|---|---|
| 1. Student Submits | Verified details, documents, payment proof |
| 2. College Verifies | Principal approves when required |
| 3. University Verifies | Eligibility, identity, documents, payment proof |
| 4. Certificate Preparation | Certificate prepared after approval |
| 5. Publisher/Dispatcher | Records dispatch and docket details for postal delivery |
❌ Why Applications Get Rejected or Returned
A request may be rejected or returned if:
- Required documents are missing, unreadable, incorrect, or don't belong to applicant
- Name, hall ticket, identity, academic, contact, or postal address details don't match records
- Student is not eligible, service is disabled, or payment amount doesn't match
- Applicant didn't provide clarification/corrected documents within requested time
📦 Tracking Your Application
- Open Requests page after login
- View current status and workflow history
- Typical statuses: College Verification → Principal Approval → University Verification → Certificate Preparation → Publisher/Dispatch
- If returned/rejected, read remarks, correct only requested info, and resubmit when enabled
🏫 For Colleges: Bulk PC & CMM Application
When a college submits combined PC & CMM applications for multiple eligible students together.
Steps
- Login as College Admin – use official college credentials
- Open Bulk PC & CMM Service – go to Student Services
- Search and Select Students
- Verify Memo Data – every subject row, passed status, failed subjects, total credits, eligibility message
- Upload Required Documents – challan/fee receipt and required college documents
- Submit to University – submit verified bulk application, track status
✏️ Correction-Related Applications – Critical Process
For corrections to Name, Father's Name, Mother's Name, Date of Birth, OD, PC, CMM, Migration Certificate, Marks Memo, or any other particulars:
- Submit correct UMS correction application with supporting proof
- College verifies: student name, hall ticket, correction type, application number, original certificate, supporting documents
- College must write in Remarks: "Original certificate collected from the student and will be submitted to the University."
- College sends original certificate to JNTU-GV with forwarding letter
- University Verifier processes after original certificate submission confirmed
📞 Help Desk Support
JNTU-GV Examination Help Desk
✅ Best Practices for Students
- Register early with correct hall ticket and contact details
- Verify all personal/academic data before submission
- Pay exact amount via SBI Collect and upload challan PDF
- Submit only once — avoid duplicate requests
- Track via Requests page and respond promptly to remarks
- Keep request ID, hall ticket, payment reference for support
🎯 Final Thoughts
The JNTUGV Online Certificate Services portal is a major step toward digital governance in education. It saves students from multiple campus visits, reduces paperwork, and brings transparency to the certificate issuance process.
Whether you need a PC & CMM, Original Degree, Migration Certificate, or Transcripts — everything can now be done online with postal delivery to your doorstep.
Bookmark this guide for quick reference, and share it with your classmates who need help navigating the portal.
Ready to Apply for Your Certificate?
Access the official JNTUGV portal and start your application today.